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If the issue still persists after trying out the steps try creating a new user account and install the printer software.
Try reinstalling the Printer driver using the Windows Built In Driver after uninstalling the printer from root level againUpdate the printer basic drivers using this link: https://ftp.hp.com/pub/softlib/software13/COL61242/mp-147828-1/OJ3830_Basicx64_1119.exe If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.
Be sure to monitor the low ink alerts so that you can easily complete your projects without inconveniently running out of ink. Genuine HP products We reserve the right to verify or ask for written proof of a competitors offer before we beat the price. Also, if the issue persists after installing the printer drivers, I suggest you uninstall the printer software and install basic printer drivers.
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Restart the computer and reinstall the printer driver using the Windows Built In driver and follow the onscreen Instructions Hi! @Rob241,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community! It certainly looks to be a driver issue, I would suggest you please uninstall the drivers from root level and install the drivers from my previous thread. Where special offers provided by Printerland and/or the manufacturer applies, the competitor must also be providing the same offer/s for the